The importance of efficient fire and security protocols can not be understated - how are you keeping your employees and workplace safe? This is a question that should be at the forefront of every employer’s mind.
Due to the significance of these measures, it’s vital that you ensure the right expertise is on hand to install relevant detection and prevention systems. In this blog, we sat down with Fire & Security Manager Scott Farquhar who explained why Kore is the go-to choice for businesses across Aberdeen and beyond for fire and security solutions.
Can you tell us about the experience of Kore’s team, and how this benefits customers?
“Our team is complete with experts that have a collective experience of over 30 years within the fire and security industry. Each of us collaborate when delivering our bespoke solutions that range from best-in-class fire detection and suppression technology, to advanced CCTV systems. Due to this extensive experience and knowledge across our team, clients can rely on us and feel comfortable knowing we are able to cater for these services which need to be carried out flawlessly.
“Our services are SSAIB accredited which makes us an even more effective fire and security solution.”
What are the benefits for local businesses to choose Kore for their fire and security needs?
“We are always here when you need us. Having worked with an array of businesses across Aberdeen and beyond, each has benefited from the fact that we’re local with offices based in Westhill. Depending on the nature of the call, we aim to reach the customer within 30-minutes of speaking with them - having this level of efficiency 24/7 through a local solution can be a relief for customers. This standard of service may not be present if a business hires a non-local operator for their fire and security needs.
“We invest a lot of time into the relationships we have with customers who choose Kore for their fire and security needs. There is a lot of value in having a great rapport with customers - we ensure they know exactly who is attending their site and who is helping with their project so the customer can build that familiarity with our team. The care we have for our customers has meant that many businesses have continued to rely on Kore for well over 10 years.
“I believe this level of customer service and attention to detail is often missed when you rely on larger scale organisations to supply your fire and security needs as you won’t always get the same engineers visiting your site. With Kore, you can expect a great deal of effort from our team to ensure you get the best personal experience possible.”
Can you tell us about the fire and security services offered by Kore?
“Our suite of fire and security solutions cover the many needs of our customers, whilst helping them meet fire safety regulations for their business premises. From installing brand new, premium quality fire safety systems to taking over existing systems and making improvements, plus providing fire risk assessments and so much more, Kore can help businesses meet every life critical fire safety requirement.
“In terms of security solutions, our team can install standard CCTV and access control systems, to more advanced software such as facial recognition cameras to automatic number plate recognition systems to help protect your premise from unwanted visitors. Every solution we deliver is completely bespoke to the needs of the customer - it’s never a one-size-fits-all for Kore’s services.
“As Kore chooses to only supply the highest quality of software and hardware, we’re ensuring our solutions are reliable and faultless meaning the chance of us getting reactive call-outs to fix systems and equipment is greatly reduced.”
Do Kore work with both small and large sized businesses?
“We encourage businesses of all sizes to get in touch with our team for their smart building needs even if they are looking for a simple solution such as the installation of a disabled toilet alarm system. Often, some clients won’t know the full extent of what fire and security systems they need to consider installing at their work premises and that’s where the expertise of Kore’s team comes in.
“We’ll carefully assess the systems a client already has in place at their site and can recommend improvements and new solutions they need to consider adding to their workplace.”
Get in touch with Kore today
Our team of experts are ready to help you with all your fire and security needs. For the highest quality, bespoke solutions, please contact us here.
